Privacy Policy

Last Updated: [08/06/2025]

1. Who We Are

Daniel James Travel is an independent travel agency based in the United Kingdom, offering bespoke travel planning
 

2. What Personal Data We Collect

a) Information You Provide

• Full name
• Contact details (email, phone, address)
• Date of birth
• Passport and ID information
• Payment details
• Travel preferences, medical or dietary requirements
• Emergency contact details

b) Information Collected Automatically

• IP  address
• Browser/device type
• Website usage data (e.g. pages visited)

c) Information from Third Parties

• Travel service providers (e.g. airlines, hotels)
• Social media platforms (if you contact us via these)

3. How We Use Your Data

We use your personal information to:

• Plan and book your travel services
• Communicate with you regarding your trip
• Process payments and issue invoices
• Handle customer service enquiries
• Send marketing communications (with your consent)
• Comply with legal obligations
• Improve our services and website experience

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity – to provide you with travel services
• Consent – for marketing or special category data
• Legal obligation – e.g. financial record-keeping
• Legitimate interest – for business improvement and fraud prevention

5. Sharing Your Personal Data

We may share your data with:

• Travel providers (e.g. airlines, hotels, tour operators)
• Payment processors
• IT and website service providers
• Professional  advisers (e.g. accountants, legal advisers)
• Government or regulatory authorities, where required

We ensure all third parties meet strict data protection standards.

6. International Data Transfers

Some travel-related services may involve countries outside the UK or EEA. We only transfer data internationally when:

• The country has an approved adequacy decision, or
• Standard contractual clauses or equivalent safeguards are in place

7. Data Retention

We keep personal data only as long as necessary:

• Travel and booking info: 7 years (for accounting/legal reasons)
• Passport and travel docs: Deleted 1 month after your trip ends
• Marketing contact details: Until you opt-out

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct or update your information
• Request data deletion (where applicable)
• Object to or restrict data processing
• Withdraw consent at any time
• Request a copy of your data (data portability)
• Lodge a complaint with the ICO

Contact the ICO:
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
🔗 https://ico.org.uk | 📞0303 123 1113

9. Marketing Preferences

You’ll receive marketing communications only if you’ve opted in. You can unsubscribe any time by:

• Emailing us at [data@danieljamestravel.co.uk]

We never sell your data to third parties for marketing.

10. Cookies and Website Tracking

We use cookies and similar technologies to:

• Monitor site usage
• Enhance functionality
• Tailor your experience

11. How We Protect Your Data

We take data security seriously. Measures include:

• SSL  encryption
• Access controls and authentication
• Secure storage of sensitive data
• Staff training and confidentiality agreements

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children without appropriate consent.

13. Changes to This Policy

We may occasionally update this Privacy Policy. When we do, we will revise the "Last Updated" date above and notify you if legally required.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data:

Data Protection Contact
📧Email: [data@danieljmestravel.co.uk]